PRIVACY POLICY

Effective Date: 15/06/2026

INTRODUCTION

At Dsign Edge (“Company”, “we”, “our”, or “us”), we are committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information obtained through our website, communication channels, social media platforms, consultations, and interior design services.

We understand that privacy is important to every visitor, client, and business partner. Accordingly, we have adopted reasonable measures to ensure that personal information is handled responsibly, securely, and transparently. By accessing our website, submitting information to us, requesting a consultation, or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1.Scope of this Policy

This Privacy Policy applies to all information collected through our website, digital platforms, communication channels, and services provided by Dsign Edge. It governs the manner in which we collect, process, store, and protect information obtained from prospective clients, existing clients, website visitors, vendors, and other individuals who interact with us.

This Policy does not apply to third-party websites, applications, or services that may be linked from our website. Users are encouraged to review the privacy policies of such third-party platforms independently.

2. Information We Collect

The information we collect depends on the nature of your interaction with us.

When you submit an enquiry, request a quotation, book a consultation, or engage our services, we may collect personal information including your name, email address, telephone number, postal address, project location, and other contact details required to communicate with you effectively.

In connection with our interior design services, we may collect information relating to your project requirements. This may include floor plans, measurements, photographs of the property, design preferences, budget expectations, material selections, and other details necessary for preparing design proposals and executing projects.

When you visit our website, certain information may be collected automatically. Such information may include your Internet Protocol (IP) address, browser type, operating system, device information, pages visited, date and time of access, referring website, and website interaction data.

We may also collect information voluntarily provided by you through surveys, feedback forms, newsletters, social media interactions, event registrations, and promotional campaigns.

3. How We Collect Information

Information may be collected directly from you when you communicate with us through our website, email, telephone, WhatsApp, social media platforms, consultation forms, or other communication channels.

We may also collect information automatically through cookies, analytics tools, server logs, tracking pixels, and similar technologies that help us understand website usage and improve user experience.

In certain circumstances, information may be obtained from trusted third-party sources, referral partners, advertising networks, social media platforms, and publicly available sources where permitted by law.

4. How We Use Information

The information collected by Dsign Edge is used primarily for the purpose of providing interior design consultation, project planning, project execution, customer support, and related services.

Information may be used to understand your requirements, prepare quotations, schedule appointments, coordinate site visits, develop design concepts, manage projects, process payments, and maintain communication throughout the project lifecycle.

We may also use information to improve our services, enhance customer experience, analyze customer preferences, evaluate website performance, conduct market research, and develop new offerings.

Where permitted by law, we may use information to send newsletters, promotional communications, special offers, company updates, event invitations, and other marketing materials that may be of interest to you.

Information may further be processed to comply with legal obligations, resolve disputes, prevent fraud, protect business interests, enforce agreements, and maintain the security of our systems and operations.

5. Project Photography and Portfolio Usage

As part of our professional practice, Dsign Edge may photograph, record, or document completed projects for quality assurance, portfolio presentation, website galleries, social media publications, marketing campaigns, advertisements, case studies, and other promotional purposes.

We make reasonable efforts to ensure that personal and sensitive customer information is not disclosed through such materials. Clients who prefer that their completed projects not be featured may communicate their preference to us in writing, and we will make reasonable efforts to accommodate such requests.

6. Marketing Communications

From time to time, we may contact you regarding our services, project updates, newsletters, promotional campaigns, special offers, events, and design-related information.

You may choose to opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly. Opting out of marketing communications does not affect our ability to send service-related communications concerning ongoing projects, appointments, invoices, or contractual obligations.

7. Sharing of Information

Dsign Edge does not sell, rent, or trade personal information to third parties.

However, information may be shared with trusted service providers, consultants, contractors, vendors, technology partners, payment processors, hosting providers, and professional advisors who assist us in operating our business and delivering our services.

Information may also be disclosed where required by law, court order, regulatory authority, governmental agency, or legal process. We may disclose information when necessary to protect our rights, customers, employees, property, systems, or business operations.

In the event of a merger, acquisition, restructuring, sale of assets, or transfer of business operations, information may be transferred as part of the transaction in accordance with applicable legal requirements.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic patterns, remember user preferences, and enhance overall user experience.

Cookies help us understand how visitors interact with our website and allow us to improve website performance, navigation, and content. Users may modify browser settings to restrict or disable cookies; however, certain website features may not function properly if cookies are disabled.

Additional details regarding our use of cookies are available in our Cookie Policy.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.

Security measures may include secure servers, restricted access controls, password-protected systems, encrypted communications, regular monitoring, software updates, and industry-standard security practices.

While we continuously strive to maintain a secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, users should exercise caution when transmitting information over the internet.

10. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, provide services, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Once information is no longer required, it may be securely deleted, anonymized, archived, or otherwise disposed of in accordance with applicable laws and internal policies.

11. Third-Party Websites

Our website may contain links to external websites and third-party platforms. These websites operate independently and maintain their own privacy practices.

Dsign Edge is not responsible for the content, security, privacy practices, or policies of third-party websites. Users are encouraged to review the privacy policies of any external websites before sharing personal information.

12. Children’s Privacy

Our services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children under thirteen (13) years of age.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information from our records.

13. Your Rights

Subject to applicable laws, you may have the right to:

Request access to personal information held by us.
Request correction of inaccurate information.
Request deletion of personal information where legally permissible.
Withdraw consent for marketing communications.
Raise concerns regarding the handling of your personal information.

Requests relating to privacy matters may be submitted through the contact details provided below.

14. Changes to this Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technologies, or services.

Any updates will be published on this page together with the revised effective date. Continued use of our website or services following the publication of changes constitutes acceptance of the updated Privacy Policy.

15. Grievance Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, you may contact:

Dsign Edge
F-14, Pio Mall, Bejai Church Road, Jail Road, Mangalore – 575003, Karnataka, India.

Email: dominic.saldanha@dsignedge.com
Phone: +91 994 555 0660

We will make reasonable efforts to respond to privacy-related concerns within a reasonable period.

16. Contact Us

For any questions regarding this Privacy Policy or our handling of personal information, please contact Dsign Edge using the details provided above.